Application features include easy integration into Microsoft network environments and Windows or Web based enrollment of identification and authentication parameters. The application can be easily extended to include authentication using voice biometrics as well as extended to work in languages other than English.

The Password Reset speech application, resets a user's current password with a new password over the phone. When the application is first deployed, each user provides personal identification and authentication parameters in a secure enrollment process. Later, when users call the application, they are identified by their registered personal phone number and are authenticated by saying the right answers to personal questions posed by the virtual agent.